Website Terms & Conditions

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Introduction

Please read the following information carefully before using this website. These Terms apply to your use of any information, materials or features/functions included on the domain  www.sproutplans.com. Please note that these Terms apply only in relation to your use of this website. If you do not agree with these Terms do not use the domain.

 

MyRoboFP Limited T/A SproutPlans (SproutPlans) reserves the right, at its sole discretion, to change, modify or remove part of these terms at any time. Please check this page periodically for changes.

Effective Date: July 2021

 

1. Limitation of Liability

The material and information in this site are provided "as is" and without warranties of any kind, either expressed or implied. SproutPlans disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

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SproutPlans do not represent or warrant that any of the information presented on their web pages, this website or on the internet generally, will be uninterrupted or error free, that defects will be corrected, or that this website or the server from which it is accessed are free from viruses, worms, trojan horses or other harmful components.

Under no circumstances will SproutPlans be responsible or liable for any cost or direct, indirect, special, incidental or consequential damages arising out of or in connection with the use of, access to browsing or downloading of any information, data, text, images or other material accessible through one of its webpages, this website or the website of any linked third parties.

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Please be advised that the onus is on you the customer to evaluate the accuracy, completeness and usefulness of any opinions, advice, services or other information provided. All information contained on any page set up by SproutPlans is distributed with the understanding that the authors, publishers and distributors are not rendering legal, accounting or other professional advice or opinions on specific facts or matters and accordingly assume no liability whatsoever in connection with its use. Consult your own legal or tax advisor with respect to your personal situation.

 

2. Intellectual Property

Unless otherwise noted, the graphic images, button, layout, and text contained in this website are the exclusive property of SproutPlans and may not be copied or distributed, in whole or in part, without the express written consent of SproutPlans. It is permissible to print copies of this document, and to display and use this document with a computer solely for personal use.

 

 

3. Data Privacy

SproutPlans are committed to respecting the privacy of your personal information and considering current technology, has taken all reasonable measures to do so. SproutPlans are not obliged to monitor any transmission made through the respective web pages and newsgroups. However, SproutPlans have the right, but not the obligation, to monitor any transmission made to and for this website.

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SproutPlans may reproduce, use, distribute or disclose information transmitted to this site or collected through the use of this website. You acknowledge that such information shall be deemed to be non-confidential and that your communication may be read or intercepted by others. You acknowledge that no obligation of any kind shall be attached to such information and that by transmitting information, no confidential, contractually implied or other relationship is created between you and SproutPlans.

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The user accepts that any transmission of mail via the Internet may be subject to interference from third parties or incorrectly delivered and therefore may not continue to remain as confidential. Therefore, SproutPlans cannot guarantee the privacy or confidentiality of any information, whether or not relating to the user, passing over the internet. SproutPlans are not responsible for any loss or damage that could result from interception by third parties of any information made available by you via this site.

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The information that you provide via the website to SproutPlans is not made available to any organisation save in accordance with law.

 

Full details of how SproutPlans collect and process personal data are available in our Privacy policy available at: SproutPlans Data Privacy Notice.

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4. Legal

Information contained herein does not constitute an offer or solicitation of investment services or constitute an offer to buy or sell any products of SproutPlans in any jurisdiction in which such distribution or offer is not authorised or which are not available for distribution in the jurisdiction of the reader of this information. If you are in any doubt as to whether this site can be accessed by you, please do not proceed any further.

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Information appearing on the pages of this website is provided in accordance with and subject to the laws of the Republic of Ireland and you are hereby advised that by the virtue of your browsing or accessing these pages you have accepted the laws of the Republic of Ireland as the law governing the conduct and operation of this website. The courts of the Republic of Ireland shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with the website and its use and not necessarily any transaction arising therefrom.

The information provided in the pages of the website is subject to change and update from time to time. Every time you access web pages of SproutPlans, make sure that you check this page. It is important to note that SproutPlans do not take any responsibility for the accuracy of the information provided.

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The use of the website is at the User's sole risk. SproutPlans accept no responsibility for loss occasioned to any User acting or refraining from action as a result of any material in this website.

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The information contained in this website and any related documentation is based on our understanding of current Irish legislation.

 

5. User Restrictions

When accessing or making use of any service provided on the web pages you may not:

 

• post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, profane or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any national or international law;

• post or transmit any information or software which contains a virus, worm, trojan horse or other harmful components; restrict or inhibit any other user from using the website;

• post, publish, transmit, reproduce, distribute or exploit any information, software or other material obtained through our web pages for commercial purposes other than expressly permitted.

 

 

6. Complaints

At SproutPlans, providing a superior level of customer service is of paramount importance to us. However, in the event that you have cause to complain to us in relation to your policy or a service we have provided, please contact us at SproutPlans, 13 Ballyroan Park, Templeogue, Dublin 16. Whilst you are not obliged to put your complaint in writing, we would prefer it in order to understand and investigate the matter thoroughly and robustly.

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SproutPlans will acknowledge your complaint within five working days. SproutPlans will attempt to investigate and resolve the complaint within 40 business days of having received the complaint. When the 40 days has elapsed, if the complaint is still not resolved, we will inform you of the anticipated timeframe within which we hope to resolve the complaint. When our investigation is complete, we will issue you a Final Response letter outlining our investigation of the complaint and our offer, if any of settlement.

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If your complaint is not resolved to your satisfaction, you can refer your complaint to the Financial Services and Pensions Ombudsman, Lincoln House, Lincoln Place, Dublin 2. Tel: (01) 567 7000. Email: info@fspo.ie. Website: www.fspo.ie

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Your right to take legal action is not affected by following the above procedures.

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7. Termination

You are free to stop using this service at any time. We reserve the right to terminate your access to the site with notice if you are in breach of these terms and/or your use of the services would cause a risk of harm or loss to us.

 

8. Contact Us

If you require any further clarification regarding these Terms and Conditions, please contact niamh@sproutplans.com